At Kendlmere, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.
Who We Are
Kendlmere is a recruitment and talent acquisition business.
Kendlmere
Registered in England and Wales
Company Number: 17239449
Registered Office: Radley House, Richardshaw Rd, Leeds, LS28 6LE
Email: hello@kendlmere.co.uk
Telephone: 0113 550 9947
For the purposes of data protection law, Kendlmere is the data controller of your personal information.
Information We Collect
Information You Provide
When you contact us through our website, email, telephone, or otherwise engage with our services, we may collect:
- Name
- Email address
- Telephone number
- Company name
- Job title
- Details of your enquiry
- CV and employment information (where provided)
- Any information you choose to provide in your communications
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Website usage data
- Pages visited
- Date and time of access
This information may be collected through cookies or similar technologies.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries.
- Provide recruitment services.
- Introduce candidates to potential employers.
- Communicate with clients regarding recruitment requirements.
- Maintain candidate and client relationships.
- Improve our website and services.
- Maintain website security.
- Comply with legal and regulatory obligations.
We will only process your personal information where we have a lawful basis to do so.
Candidate and Client Records
As a recruitment business, we may retain information relating to candidates and clients for the purpose of facilitating current and future recruitment opportunities, maintaining professional relationships, and providing our services.
Where appropriate, candidate information may be considered for future roles that we believe may be relevant to their skills, experience, or career objectives. Similarly, client information may be retained to enable us to provide recruitment services, communicate regarding potential hiring requirements, and maintain ongoing business relationships.
If you no longer wish us to retain your personal information for these purposes, you may contact us to request its deletion, subject to any legal, regulatory, or legitimate business requirements that require us to retain certain records.
Marketing Communications
Where permitted by applicable law, we may occasionally contact candidates and clients regarding recruitment opportunities, market updates, industry insights, or services that we believe may be relevant to them.
Individuals may opt out of receiving such communications at any time by contacting us or using any unsubscribe mechanism provided in our communications.
Lawful Bases for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Legitimate Interests
We process personal information where necessary for our legitimate business interests, including:
- Responding to enquiries.
- Providing recruitment services.
- Maintaining candidate and client databases.
- Developing business relationships.
- Improving and securing our website.
- Marketing our services where permitted by law.
Consent
Where required by law, we will obtain your consent before processing your information.
Legal Obligations
We may process personal information where necessary to comply with legal or regulatory requirements.
How We Store and Protect Your Information
We take appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
While we take reasonable precautions to safeguard your information, no method of transmission over the internet can be guaranteed to be completely secure.
Sharing Your Information
We do not sell your personal information.
We may share information with:
- Prospective employers where necessary to provide recruitment services to candidates.
- Candidates where necessary to facilitate recruitment processes on behalf of clients.
- Professional advisers such as accountants, legal advisers, and consultants.
- IT service providers and website hosting providers.
- Regulatory authorities where required by law.
- Other parties where necessary to protect our legal rights.
Candidate information will only be shared with prospective employers for legitimate recruitment purposes and, where appropriate, with the knowledge of the relevant individual.
Client information will only be shared where necessary to provide recruitment services or fulfil our contractual and business obligations.
Any third parties receiving personal information are required to protect it appropriately and use it only for legitimate purposes.
Candidate Submission to Employers
As part of our recruitment services, we may introduce candidates to prospective employers.
We will not submit a candidate's CV, profile, or personal information to a prospective employer without the candidate's permission.
Where a candidate consents to being considered for a role, relevant information may be shared with prospective employers for legitimate recruitment purposes.
Data Retention
We retain personal information for as long as it is reasonably necessary for the purposes for which it was collected, including providing recruitment services, maintaining candidate and client relationships, complying with legal obligations, resolving disputes, and enforcing our agreements.
Where appropriate, we may retain candidate and client information to facilitate future recruitment opportunities, business relationships, and communication regarding our services.
We will periodically review the personal information we hold and take reasonable steps to ensure it remains accurate and relevant. Where information is no longer required, we will securely delete or anonymise it.
Individuals may request deletion of their personal information at any time, subject to any legal, regulatory, or legitimate business requirements that require us to retain certain records.
International Transfers
Where personal information is transferred outside the United Kingdom, we will take appropriate steps to ensure that such information is protected in accordance with applicable data protection laws.
This may include relying on adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms.
Automated Decision-Making
We do not make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
Recruitment decisions are made by human decision-makers and are not based solely on automated systems.
Your Rights
Under UK data protection law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Request restriction of processing.
- Object to processing in certain circumstances.
- Request transfer of your personal information where applicable.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details below.
Cookies
At present, our website does not use non-essential cookies for analytics, advertising, or visitor tracking purposes.
If we introduce cookies or similar technologies in the future, we will update this Privacy Policy and, where required by law, obtain appropriate consent before placing non-essential cookies on your device.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised Last Updated date.
This Privacy Policy applies to personal information collected through our website and recruitment activities and should be read alongside our Terms of Service.
Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to exercise any of your data protection rights, please contact:
Kendlmere
Email: hello@kendlmere.co.uk
Telephone: 0113 550 9947
Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
The ICO can be contacted via its website at ico.org.uk or by telephone on 0303 123 1113.